merpati178 Privacy Policy

This page describes what we collect when you use merpati178 and how we keep that data protected. We take data privacy seriously and are committed to transparency about our practices. When you register, deposit, place a bet, or access your account on merpati178, you provide us with personal information — your name, email, identity documents, payment details, and transaction history. We process this data only for legitimate purposes: account verification, payment processing, fraud prevention, and legal compliance.

Our privacy practices apply across all merpati178 services — football and tournament betting, live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). They also cover all payment methods we support: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet).

If you have questions about how we handle your data, contact our support team via the FAQ pageYou have rights regarding your personal information, which we explain in detail below.

What data we collect on merpati178

We collect personal data in several categories when you use merpati178. Account registration requires your legal name, email address, date of birth, and contact information. Identity verification requires government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or rental agreement). Payment linking requires details of your payment method — your bank account number, e-wallet account, or payment provider username.

We also collect behavioral data: your login timestamps, games you play, stakes you place, winnings and losses, referral activity, and promotional engagement. We track your IP address and device information (browser type, operating system) for security and fraud detection. All transaction data — deposits, withdrawals, stakes, and payouts — is logged with full timestamps and settlement status.

We do not intentionally collect sensitive data such as health information, biometric data, or religious affiliation. However, if your identity document contains such information, we may process it incidentally as part of document verification. We do not use such information for any purpose other than confirming your identity.

Our merpati178 data storage and security practices

We store all personal data on secure servers using industry-standard encryption (HTTPS for transmission, AES-256 for storage). Our servers may be located outside Indonesia; by using merpati178, you acknowledge and accept that your data may be processed internationally. We implement access controls, firewall protections, and regular security audits to prevent unauthorized access.

We do not store full payment card details. Instead, we tokenise your payment method information — your bank or e-wallet account is assigned a unique token that we use for future transactions, while sensitive payment details are never stored on our systems. Each transaction is routed through your payment provider's secure gateway.

We retain your personal data for as long as your merpati178 account is active, plus a period of time required by law (typically 5–7 years for financial records). After that period, we delete or anonymise your data unless legal obligation or fraud investigation requires longer retention.

Personal data

Name, email, date of birth, contact information, and identity documents used to verify your account on merpati178.

Payment data

Bank account or e-wallet details linked to merpati178, processed via tokenisation (sensitive details never stored locally).

Behavioral data

Login timestamps, games played, stakes placed, transaction history, referral activity, and device/IP information for security.

How we use your data

We use your personal data on merpati178 for the following purposes: account creation and authentication; identity verification and anti-money-laundering compliance; payment processing and withdrawal settlement; fraud detection and account security; dispute resolution and customer support; compliance with legal and regulatory obligations; and promotional communications (if you opt in).

We do not sell your personal data to third parties. However, we may share data with service providers who process data on our behalf — including payment processors, identity verification services, and cloud hosting providers. These processors are bound by confidentiality agreements and may only use your data for the specific services we request.

We may also disclose your data if required by law, court order, or legitimate government request. We do not voluntarily disclose account information without legal compulsion, and we will notify you of such disclosure where lawfully permitted.

Marketing communications and cookies on merpati178

We may send you promotional emails about merpati178 offers, seasonal campaigns (Idul Fitri, Idul Adha, Imlek, Nyepi), and new game launches. You can unsubscribe from these communications at any time by clicking the unsubscribe link in any email or adjusting your preferences in your merpati178 account dashboard. Unsubscribing does not affect transactional emails (account confirmations, withdrawal notifications, support responses).

merpati178 uses cookies and similar tracking technologies to remember your login session, store your language preference, and analyse how you navigate our platform. These cookies help us improve our service and detect suspicious activity. You can disable cookies in your browser settings, though this may affect your merpati178 experience. Third-party analytics services (e.g., Google Analytics) may also place cookies on your device to track aggregate usage patterns.

Your rights regarding your data

You have the right to access your personal data, correct inaccurate information, request deletion of your data, and receive a copy of your data in a portable format. To exercise these rights, contact our support team via the methods listed on our FAQ pageWe will respond to data access requests within 30 days.

You also have the right to object to certain uses of your data — for example, you can opt out of promotional emails or disable non-essential cookies. However, you cannot opt out of data processing necessary for account operation, payment processing, or legal compliance. If you delete your account, we retain transaction records and identity documents as required by law, but we stop processing your data for other purposes.

Third-party links and external services

Our merpati178 platform may contain links to external websites — payment provider sites, league or tournament pages (Liga 1, Piala Indonesia, Piala AFF), or support resources. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before sharing personal information with them.

If you access merpati178 from Jakarta, Surabaya, Bandung, Medan, or Semarang, or from any other location, these privacy practices apply consistently. However, your local jurisdiction may have additional data protection laws that afford you additional rights beyond what we describe here. We recommend reviewing your local data protection regulations.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on merpati178. Continued use of our platform after updates constitutes acceptance of the revised policy. Your most recent version of the policy is always available on our website.

Contact us regarding privacy

If you have questions about our privacy practices or wish to exercise your data rights, contact our support team via the in-app form, email listed on our FAQ pageor the contact methods displayed in your merpati178 account dashboard. We aim to respond to privacy inquiries within 30 days. If you believe we have violated your privacy rights, you may file a complaint with your jurisdiction's data protection or privacy authority.

Summary of our merpati178 privacy commitment

We at merpati178 collect your personal data only for legitimate operational and legal purposes. We protect that data using industry-standard encryption and access controls. We do not sell your information to third parties, and we share data with service providers only under strict confidentiality agreements. You have rights to access, correct, and request deletion of your data, and you can opt out of non-essential processing such as promotional marketing.

Our privacy practices apply equally across all merpati178 services and all payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). If you have any concerns about how we handle your data or if you wish to exercise your privacy rights, our support team is available through the FAQ page